The company Enigma the Six respects and protects your privacy. Below, we provide important information about how we process the General Terms and Conditions.

The present General Terms and Conditions apply to all activities permitted on the online store available at www.Enigmathesix.com (hereinafter referred to as "the Website").

These General Terms and Conditions are binding on all users. We ask you to read them carefully. If you do not agree with any part of these General Terms and Conditions or if you completely disagree with them, you should not use our Website or our services. The General Terms and Conditions represent a valid contract concluded between you and the Company.

The owner of the Website will exercise due diligence to ensure that the data presented on the Website is detailed and up to date. At the same time, the owner of the Website also reserves the right to change the content of the Website or stop supplementing it at any time, without prior notice. Additionally, the owner of the Website may also change the services, products, prices, or programs described on this Website at any time and without notice.

• USE OF THE ONLINE STORE

The Company operates the online store in accordance with the General Terms and Conditions. The online store is available to buyers at any time, and the Company reserves the right to temporarily disable or suspend the online store without prior notice.

It is possible that the online store may be temporarily unavailable or that payments may not be processed temporarily due to maintenance or updates to the online store. The Company will not be held liable for any damages that may occur during maintenance and/or updates to the online store.

• PLACING ORDERS IN THE ONLINE STORE

The sales contract between the Supplier and the Buyer is considered concluded when the Buyer confirms the order (the Buyer receives a confirmation email with the status "Order confirmed"). From that moment on, prices and all other purchase conditions are fixed and applicable to both the Supplier and the Buyer. The sales contract is stored on the Company’s server in electronic format.

Purchase procedure:

1. Step 1: In the available online store offer, the Buyer selects the desired item and quantity and confirms the selection by clicking "Add to Cart". If the buyer wishes to purchase several different items, the process must be repeated for each individual item. Once the Buyer has completed the selection process, they can proceed with the purchase by clicking the "Proceed to Checkout" button.
2. Step 2: In this step, the Buyer fills out the form with the personal details necessary for the delivery of the order. After completing the form, the Buyer may, in certain cases, choose between various possible delivery options and add other products or services to the order. In this step, the Buyer is also informed of the estimated delivery date. Before finalizing the order, the Buyer has the option to choose between various payment methods. Depending on the chosen option, the final amount payable is recalculated before the purchase is completed. The Buyer confirms the purchase by clicking the "Complete Purchase" button.
3. Step 3: After completing the purchase, the Website displays a confirmation message to the Buyer, indicating that the order has been successfully submitted and showing the details of the submitted order. Additionally, the Buyer also receives a confirmation email to the email address provided in Step 2, which contains a general description of the order, instructions for using the ordered products, and instructions for collecting the order or submitting complaints if the Buyer is not satisfied with the product or no longer wants it.

All the information you provide when submitting your order will be processed in accordance with the Privacy Policy published here.

Please note that the total purchase amount, including delivery or other applicable costs, will be charged after confirmation of your order. We will inform you of any additional costs before you submit your order. Any additional costs may be related to the selected payment method.

• PRICES, PAYMENT METHODS, AND PROMOTIONS

Prices

All prices indicated on the Website are in EUR and include VAT. The prices are applicable from the moment the order is placed. The offer is valid until it is canceled.

NOTICE: This is a retail online store, exclusively targeting end customers (B2C). Therefore, we do not allow B2B sales on this Website and we also do not offer the option to issue invoices to legal entities. This also means that subsequent invoice corrections (from individuals to legal entities) are not permitted, as the sales transaction is concluded exclusively with an individual.

If you wish to establish a B2B relationship with our company and purchase large quantities of our products (a full package/full box with a minimum purchase value of 5000 EUR + VAT), you may contact our wholesale store via email.

Payment Methods

You can use the following payment methods in our online store: ● Payment upon delivery — With cash or credit card; the Buyer can pay the invoice to the carrier who delivers the goods to the Buyer's address; ● Payment by credit card; ● Payment via PayPal.

The Company reserves the right to verify the selected payment method through authentication means. Additionally, we also reserve the right to examine the selected payment method in more detail by requesting proof of payment.

You have been informed that you must pay the total amount of the order (including any transaction and delivery-related costs) according to the selected payment method. You guarantee that you have the capacity and right to carry out transactions with a credit card or any other selected payment method.

Promotions

The Website also offers discounts and other promotions that reduce product prices (hereinafter referred to as "promotions"). Each promotion offers a reduced price for a limited period (set individually for each promotion). The reduced price applies to all purchases made during the promotion.

Please note that some promotions are only aimed at new users who have not yet made purchases in our online store. In this case, such a promotion does not apply to existing users. Any attempt to misuse this type of promotion will be immediately blocked, and the email addresses used for such misuse will be deleted without prior notice. In general, discounts and other promotions are not cumulative, unless each individual promotion explicitly states otherwise.

• DELIVERY COSTS AND GOODS

Prices do not include any delivery costs. Delivery costs can be found in the online store, where you will have the option to select your delivery method. Our company offers two delivery methods: standard and express. The main difference between these two methods is that orders with express delivery are handled and packaged with the highest priority. Before selecting the desired delivery method, check the price listed next to each individual choice. When submitting the order, you will see a summary showing the purchase cost, delivery cost, and total cost.

If you select the payment method upon delivery, the carrier will charge the delivery fee calculated at the time of order submission. If you choose to pay by credit card or PayPal, this cost will not be charged.

The products you ordered will be delivered to the address you entered on our Website as the delivery address.

The anticipated delivery date is available to the Buyer at the time of order submission. The Company reserves the right to extend the delivery time in the event of higher demand or delays in delivery service. Deliveries are usually made before noon. If you cannot receive the order at that time, the carrier will try to arrange a new delivery method and location with the Buyer.

If the carrier does not contact the Buyer, they will make another attempt to deliver the order on the next business day. If the second attempt also fails, the order and its contents will be returned to the sender.

The amount paid for unsuccessful delivery and prepaid orders is automatically refunded within 8 (eight) business days from the moment the return of the order is registered by the warehouse or from the moment the Company establishes that the order was not successfully delivered.

Safety warnings on the use of all products

The use of products from our online store may present certain risks to life and physical integrity. You must explicitly confirm that you understand that the use of such products represents these risks and fully accept them. By ordering and/or using such products, you confirm that you are aware of such risks, which may include the risk of illness, injury, disability, or death. You must take full responsibility for any consequences that may arise from ordering and/or using the products.

Before using any of the products, you must read their respective instructions for use.

Before use, each product must be safely tested. If you are unsure how to test the product, we ask that you do not use the product, inform us of this situation, or return the product.

The company assumes no responsibility for direct or indirect damages incurred by the use of products ordered on the Website, regardless of whether the products are used correctly or incorrectly by the Buyer or by a third party. This exclusion applies to the extent permitted by law.

If a claim is made against the Company, the Company limits its liability for damages to three times the market price of the product.

We strive to provide product descriptions and photographs that are as detailed and accurate as possible. However, we cannot guarantee that all product information and photographs are completely accurate. Since some products may be sourced from various different suppliers, there may be some differences in the appearance of the packaging or the product. These differences in no way affect the quality or functionality of the product.

• RIGHT TO WITHDRAW FROM THE CONTRACT

A Buyer who makes a purchase in our online store has the right to withdraw from the Contract. This contract withdrawal may be communicated within 14 days from the date of delivery of the order and must be communicated to the Company through the delivery service. The buyer does not need to communicate the reason for their decision. This right to withdraw from the contract only applies to buyers who are individuals and who purchase goods and services for purposes other than their professional or profit-making activities.

If you have any questions or difficulties, please do not hesitate to contact us at the following email:

enigmathesix@gmail.com